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Unknown error connecting to the server https://panoramaweb.org

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Unknown error connecting to the server https://panoramaweb.org EvgenyKanshin  2019-02-16 07:45:50
 

Dear PanoramaWeb team,
since yesterday all configurations stopped working and gave this weir error message. We haven't changed anything on our side. I've attached the log file (error happened for a first time @ 2/15/2019 9:21:18 AM).
 
 
fazeliniah responded:  2019-02-17 19:46:51

We are experiencing the same exact problem as well. I am not sure what can cause this issue. Any help is greatly appreciated.
Thanks
 
Vagisha Sharma responded:  2019-02-17 22:18:03

Thanks for reporting the problem. I am looking into it and will get back to you as soon as I can figure out what is going on.

-Vagisha
 
Vagisha Sharma responded:  2019-02-18 02:07:18

I have posted an update to the AutoQC Loader installer that should, hopefully, fix this problem. When you re-start AutoQC Loader it should prompt you to upgrade.

The updated installers are also available here:

AutoQC Loader (use with Skyline): https://skyline.gs.washington.edu/software/AutoQC/
AutoQC Loader-daily (use with Skyline-daily): https://skyline.gs.washington.edu/software/AutoQC/daily

Let me know if you continue to see this error, or if there are any other issues.

Thanks,
Vagisha
 
EvgenyKanshin responded:  2019-02-20 02:30:42

You are awesome guys. Best tech support ever and thanks for the update - it works again!