|AutoQC loader disconnects from local servers
I have been struggling with the AutoQC for some time now. It works great but just for about 24 hours. Then I lose connection to local server where the data, in this case Thermo raw files, is stored. The connection to server remains lost until the PC is restarted.
To describe the problem:
1. QC sample is measured
2. Resulting file is automatically pushed to MassStorage local server (using
scheduler and .bat script) and to a designated folder
3. Another computer is running the AutoQC Loader and is paired
with the designated folder on the server
4. The QC software locates the result file on the server and uploads it
to the Panorama
This works for about 24 hours and then connection to the server is lost. The connection is restored by restarting the computer. But just for another 24 hours or so.
What I tried with always the same result:
- reinstall AutoQC Loader
- update AutoQC Loader
- use different computer
- reinstall and update Skyline
Is this a known issue or is it something with the servers of my institution, please? The institutional IT guys claim it is the software so I just want to check if anyone experienced this issue when loading raw files from servers and not the local storage.
All the best,