David,
We have not had any other reports of a problem like the one your describing. Can you elaborate on the statement "I lose connection to local server where the data, in this case Thermo raw files, is stored"? Does the computer running the AutoQC Loader lose connectivity to the MassStorage local server?
If so, is the designated folder on the MassStorage local server is mounted on the computer running the AutoQC Loader using the Windows "Map a Network Drive" feature? When the connection is lost by the computer running AutoQC Loader, can you open Windows Explorer, on that computer, and access the mapped drive? If the mapped drive is disconnected, then I believe it must be a problem with the computer as the AutoQC Loader software does not have the ability to the disconnect a Mapped drive.
Brian |
Brian,
thanks a lot for your reply! I also feel it is not the software problem and I am glad you have never seen this issue before. Then I think our IT guys will have to look into it.
Yes, I use the Map a Network Drive feature. By saying I lose connection I mean that the files on the server can no longer be accessed. This applies for both AutoQC and Windows Explorer. The only fix I found to "work" is restarting the computer. After the restart, I can access the server with Explorer right away (no need to Map a Network Drive) and I can also re-initiate the AutoQC which then works for another day or so.
/David |