Unable to authenticate my panorama site password and email within Auto QC

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Unable to authenticate my panorama site password and email within Auto QC chris brown-2  2020-09-29 14:01:19
 

Hello - I am unable to sign in to my panorama account and password in AutoQC to upload QC data.

Skyline account: 20.1.0.31
AutoQC loader 1.1.0.20237

Location of Panorama Folder: /Corteva Agrisciences - MSCOE/Lumos-Daily QC

Exact error message:
Configuration Validation Error
The username and password could not be authenticated with the panorama server.

Let me know what else you need.

Thanks, cjb

 
 
vsharma responded:  2020-09-29 15:23:56

Hi Chris,

If you are able to use the same email address and password to login to PanoramaWeb then I don't know why AutoQC Loader is unable to authenticate. Can you try this on a different computer in case that makes a difference? We could do a Zoom call to figure this out tomorrow between 9:00am and 1:30pm PDT if you like. You can email me directly if you want to set up a Zoom meeting.

Thanks,
Vagisha

 
chris brown-2 responded:  2020-09-30 08:14:39

Hi Vigisha -

I think that it resolved itself. It was one of two things

I just reset my password to panorama and the password hadn't synced to the server.
I was on my company VPN and that was blocking the upload.

One of those two things caused it.

This is resolved.

Thank you! :)

CJB