Polk_Exploris

Polk_Exploris
Instrument functioning as intended. Ran evaluations prior to instrument vent, failed for quadrupole calibrations. Charging
present in bent flatapole and quad based on diagnostics. Customer wanted performance maintenance training also.
Vented instrument and showed customer how to clean optics, bent flatapole and quadrupole. Set 10 hour bakeout.
Instrument got down to 6e-10. Had left vacuum override on and errors appeared after reset. Instrument vacuum changed
to e-12 for UHV. Did multipole resets with no success. UHV gauge backordered. Vented instrument and inspected
vacuum hose. No issues. Started pump down on instrument. UHV started at e-7 and continued going down. Once at e-8, set 14 hour bakeout. Next day came onsite. vacuum at e-10. Reenabled vacuum controls and issues with ion optics and
instrument control board reappeared. Reset pc and deleted and reinstalled tune software.

-Jon D
2021-06-25 Thermo Onsite ServicePolk_Exploris2021-06-292021-06-29